Why email verification is required
Email verification serves three purposes. First, it confirms that you own the email address you provided and that it's active and accessible. Second, it creates a secure channel for us to send account notifications, password resets, and withdrawal confirmations. Third, it's a regulatory requirement in the jurisdictions where we operate — verifying your contact details is part of our Know Your Customer (KYC) obligations.
Without email verification, your account exists but is restricted. You cannot deposit funds, place bets on Liga 1 or Piala AFF matches, play live-dealer games, or access slots. This restriction protects both you and us: it prevents account takeovers, ensures we can contact you if there's a security issue, and keeps us compliant with local gaming regulations.
The verification process is straightforward and takes less than two minutes. You'll receive an email with a verification link or code; click the link or enter the code in the app, and your email is confirmed. From that point, your account is fully active and ready for deposits and gameplay.
Step-by-step verification process
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Enter your email during registration
Provide a valid email address when you create your qq101 login account on the app or web platform.
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Check your inbox for verification email
Within seconds, you'll receive an email from qq101 login with a verification link or code.
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Click the link or enter the code
Open the email and click the verification link, or return to the app and enter the code shown in the email.
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Confirmation and account activation
Your email is now verified, and your account is fully active. You can proceed to deposit and play.
The entire process typically takes less than two minutes. If you don't see the verification email within a few seconds, check your spam or promotions folder — sometimes email filters catch our messages. If the email doesn't arrive at all, you can request a new verification code from the app's account settings.
Email verification checklist
- Use a real, active email address that you check regularly
- Check your inbox and spam folder for the verification email
- Click the link or enter the code within the time limit (usually 24 hours)
- If the email doesn't arrive, request a new code from account settings
- Once verified, your account is ready for deposits and gameplay
Common issues and troubleshooting
If you don't receive the verification email, first check your spam and promotions folders. Email providers sometimes filter transactional emails, especially if they contain links. If you find the email there, mark it as "not spam" so future emails from qq101 login go to your inbox.
If the email doesn't appear in any folder, the address you entered during registration may have been mistyped. Return to the app, go to account settings, and check the email on file. If it's incorrect, you may need to contact our support team to update it. We can help verify your identity and correct the email address so you can receive the verification code.
Verification links expire after 24 hours for security reasons. If you receive the email but don't click the link within that window, you'll need to request a new code. This is straightforward: go to the app's login screen, select "Resend verification email", and a new code will be sent to your inbox.
Email verification on Android and iOS
The verification process is identical on Android and iOS. After you register, the app displays a prompt asking you to verify your email. You can either click a link in the verification email (which opens the app automatically) or manually enter the code shown in the email into the app's verification screen.
On Android, the app may request permission to access your email app so it can help you find the verification message. This is optional but can speed up the process. On iOS, the process is similar — you can switch between the email app and qq101 login to copy the code and paste it into the verification field.
Both platforms support push notifications, so you can receive a reminder if you haven't verified your email within a few hours. This is helpful if you're busy and forget to check your inbox immediately after registration.
What happens after verification
Once your email is verified, your account is fully active. You can now deposit funds using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers (mobile banking, local payment, online payment, e-wallet). You can also access all game categories: live-dealer tables, slots, sportsbook betting, and esports markets.
Your verified email becomes your account identifier for future logins, password resets, and support requests. If you ever need to change your email, you can do so in account settings, but you'll need to verify the new address before it takes effect. This protects your account from unauthorized changes.
We'll use your email to send important notifications: deposit confirmations, withdrawal requests, security alerts, and promotional updates (if you've opted in). You can manage your notification preferences in account settings at any time.
- Verification link
- A unique URL sent to your email that confirms your email address when clicked. Links expire after 24 hours.
- Verification code
- A numeric or alphanumeric code sent to your email that you enter in the app to confirm your email address.
- KYC (Know Your Customer)
- A regulatory requirement to verify player identity and contact details. Email verification is the first step of KYC.
Email security and account protection
Your email address is sensitive information. We recommend using a strong, unique password for your qq101 login account and enabling two-factor authentication (2FA) if available. With 2FA, you'll need to enter a code from your phone each time you log in from a new device, adding an extra layer of security.
Never share your email address or password with anyone, including our support staff. We will never ask for your password via email or chat. If you suspect your account has been compromised, change your password immediately and contact our support team.
Keep your registered email address current and accessible. If you change email providers or stop using an email address, update your account settings as soon as possible. This ensures you receive important notifications about your account and can reset your password if needed.
Verification and account restrictions
Until your email is verified, your account has limited functionality. You cannot deposit, withdraw, or place bets. You can browse our game library, read rules, and explore the sportsbook markets, but no real-money activity is possible. This restriction is in place for security and compliance reasons.
If you've registered but haven't verified your email and want to start playing, the fastest path is to check your inbox (including spam), click the verification link, and wait for confirmation. The entire process takes less than two minutes. If you encounter issues, our support team is available to help.
Verification is a one-time step. Once complete, you never need to verify your email again unless you change it. Your account remains verified even if you take a break from playing and return months later.